Product Longevity

Embedded systems are the backbone of many modern technologies, from smartphones and automobiles to industrial machinery and medical devices. These systems rely on a combination of hardware and software to perform specific functions and are often designed to be long-lasting and reliable.

However, even the most robust systems eventually reach their end-of-life (EOL) and must be replaced. Understanding EOL policies and planning for system replacement are crucial for ensuring the continued operation and reliability of embedded systems.

Trucrux End-of-life policies is implemented considering number of reasons.

  • Product support: As systems age, manufacturers may discontinue support for older products. This can make it difficult or impossible to get software updates, bug fixes, or technical support.
  • Security risks: As systems age, they may become vulnerable to security threats that were not present at the time they were designed. Manufacturers may no longer provide security updates to protect against these risks.
  • Obsolescence: As new technologies and standards are developed, older systems may become obsolete. This can make it difficult or impossible to integrate these systems with newer technologies.
  • Reliability: As systems age, the likelihood of failure increases. This can lead to costly downtime and repairs.

Trucrux product longevity program has several stages, including pre-notification, official announcement, end of development, last time buy, end of production, last delivery date, and end of support.

Pre-notification: We inform key customers and partners of our intention to discontinue a product and the reasons behind the decision. We gather feedback and create a timetable for the end-of-life process.

Official EOL Announcement: We officially announce the end-of-life decision and provide a Product Discontinuation Notice to all customers and partners with a detailed timeline. We also update our EOL page on our website.

End of Development: Our R&D and Engineering teams stop carrying out bug fixes or feature enhancements on the discontinued product(s).

Last Time Buy: Customers are given a final opportunity to place orders for the discontinued product(s).

End of production: The product is no longer manufactured and only the remaining stock can be shipped.

Last Delivery Date: Customers who placed Last Time Buy Orders are notified of the final delivery date for the discontinued products.

End of support: Our support teams are no longer committed to providing solutions for problems related to discontinued product(s).